Refund policy

Return & Refund Policy

We accept returns within 30 days of delivery.

To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Before initiating a return or refund, customers must contact our support team via email to receive return instructions.
Refunds will not be issued without prior communication with our customer support.

Once the returned item is received and inspected, we will notify the customer of the approval or rejection of the refund.
If approved, the refund will be processed to the original payment method within 5–10 business days.

If a package is confirmed as delivered by the carrier to the address provided at checkout, it is considered fulfilled.
We are not responsible for delays or issues caused by incorrect shipping information provided by the customer.

Chargebacks or payment disputes initiated without first contacting our customer support may result in the refund request being denied.